JavaPass Privacy Policy

Last updated: May 24, 2025

JavaPass LLC ("JavaPass," "we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services ("Service"), whether you are a company user, an authorized administrator, or a café operator.

By using JavaPass, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please do not use our Service.

1. Information We Collect

a. Information You Provide to Us:

  • Account details (name, email, phone number, company affiliation)

  • Payment information (processed via Stripe)

  • Support requests and messages

b. Information We Collect Automatically:

  • Device and usage information (IP address, browser type, app version)

  • Location data (to confirm in-store check-ins, with your consent)

  • Redemption activity and transaction history

2. How We Use Your Information

We use your information to:

  • Provide and improve the Service

  • Process check-ins and redemptions

  • Bill your employer and/or process your subscription

  • Communicate with you (e.g., receipts, updates, support)

  • Monitor and enforce account security and fraud prevention

  • Provide limited analytics to authorized administrators to help them manage their accounts and payouts

3. How We Share Your Information

We may share your information with:

  • Authorized administrators for participating organizations or cafés to facilitate check‑ins, manage payouts, billing, and usage reporting.

  • Service providers (e.g., payment processors, cloud hosting, analytics) who support our operations and are bound by confidentiality obligations.

  • Legal authorities when required by law or to prevent fraud.

We do not sell or rent your personal data to third parties.

4. Data Retention

We retain your information only as long as necessary to provide the Service and comply with legal obligations. You may request deletion of your account and associated data at any time by contacting us at support@javapass.com.

5. Your Rights & Choices

  • You can update your profile information via the app or admin dashboard

  • You can opt out of marketing communications at any time

  • You can request access to, correction of, or deletion of your data by contacting us

  • You can control location permissions through your device settings

6. Security

We use industry-standard security protocols to protect your data. No system is 100% secure, but we strive to safeguard your information through encryption, access controls, and secure cloud infrastructure.

7. Children's Privacy

JavaPass is intended for use only by individuals 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we become aware that a minor under 18 has provided us with personal information, we will delete such data as soon as possible.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified in-app or via email. Continued use of the Service constitutes acceptance of the updated policy.

9. Contact Us

For privacy-related questions or concerns, contact:

JavaPass LLC
418 Broadway, STE N
Albany, NY 12207
support@javapass.com